Glossary
Sensitive Topics
Subject areas that require extra care in handling because of their potential to cause harm, offense, or controversy — such as mental health, politics, religion, and violence.
Sensitive topics are areas where model behavior requires heightened care because mistakes carry higher stakes. These include topics that are emotionally charged (discussions of suicide, trauma, or grief), politically divisive (electoral politics, contested policy questions), legally fraught (medical or legal advice), or potentially harmful if handled carelessly (extremist content, weapons, drug use). What makes a topic “sensitive” isn’t that it’s taboo — it’s that getting it wrong can cause real harm or damage trust significantly. For behavior architects, sensitive topics require explicit handling guidelines in behavioral specifications, dedicated evaluation coverage, and often more nuanced calibration than general content policies provide. Blanket refusal of entire topic areas is rarely the right design: specific, context-aware responses almost always serve users better.